资源简介
探索客户体验新闻、人工智能在客户体验（CX）趋势以及塑造全球服务创新和数字化转型的客户参与策略。CXM Today 提供专家见解，帮助组织改善客户旅程和体验绩效。
相关资源
CXBuzz - Customer Experience News, Interviews, and Expert Opinions
CXBUZZ - | 零售与电子商务行业顶尖智慧的客户体验、消费者洞察、行业新闻与访谈
Retail Business Trends And News | Retail Customer Experience
帮助零售商改善客户体验的思路和策略。发现体验的回报！
Customer Experience News | CX Dive
CX Dive 为客户体验领域产生影响的新闻和趋势提供深入的报道和见解。
CX Today - CX News - Customer Experience Technology News
CX Today is the leading news publication for Customer Experience technology news. CX news, Contact Centre news, CRM, automation, AI, self service, home working,
CX Today - CX News - Customer Experience Technology News
CX Today is the leading news publication for Customer Experience technology news. CX news, Contact Centre news, CRM, automation, AI, self service, home working,
MyCustomer.com 是一个客户体验管理平台，旨在帮助企业改善客户满意
Customer Experience, Customer Service News, Research, Conferences
CMSWire 是一家在线出版物，负责报道数字营销和客户体验 (CX) 领域。它由著名的营销行业分析师 David Meerman Scott 于 2007 年创立。CMSWire 以其深入的分析、行业见解和对最新数字营销趋势的报道而闻名。
CMSWire 提供多种格式的内容，包括文章、博客文章、播客和视频。它还举办在线活动和会议，涵盖数字营销、CX 和相关主题。
对于希望了解数字营销和 CX
Customer Experience Management Software | Innervate
RevJet 是一家移动广告技术公司，为广告商提供通过程序化市场购买和优化移动内广告的能力。
其平台使广告商能够基于用户人口统计、地理位置和兴趣等因素定位受众，并实时出价购买广告展示。RevJet 还提供分析和报告工具，帮助广告商衡量其广告系列的有效性。
RevJet 与顶级移动发布商合作，包括游戏、社交媒体和电子商务应用程序。这使广告商能够接触到庞大的移动受众，并通过移动设备与消费者建立联系
Customer Experience Management for B2B Companies
Retently.com 是一个客户忠诚度和推荐平台，帮助企业打造忠实而有价值的客户群。
**主要功能：**
* **奖励计划：**创建定制的奖励计划，奖励客户忠诚度和推荐。
* **自动驾驶营销：**自动触发个性化的电子邮件、短信和推送通知，以培养客户关系。
* **推荐营销：**鼓励客户通过奖励和简化的分享流程推荐新客户。
* **客户细分：**根据行为和人口统计数据对客户进行细分，以针对
Customer Experience Insights & Analytics | Bizrate Insights
Bizrate Insights 是一个由用户评价和数据驱动的购物网站，旨在帮助消费者做出明智的购物决策。
该网站收集并展示来自数百万经过验证的消费者的产品和服务评价。这些评价按类别组织，包括电子产品、家居用品、时尚、健康与美容等。
Bizrate Insights 通过其独自の评分系统对产品和服务进行评分，该系统根据评价的数量、评级和时间的最新性进行计算。该系统有助于消费者快速识别高质量的产
Sprinklr: Unified AI-Powered Customer Experience Management Platform
Unify your front-office teams, tools and touchpoints with Sprinklr's AI-powered customer experience management platform. Eliminate the chaos of using multiple CX tools.
Leading Customer Experience (CX) AI Platform | NICE
Build relationships that last with the only AI purpose-built platform for customer experience (CX)
Leading Customer Experience (CX) AI Platform | NICE
Build relationships that last with the only AI purpose-built platform for customer experience (CX)
Customer Experience Management (CX) | Market Force
Market Force provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money.
MarketForce.com 是一个在线市场研究平台，将企业与全球消费者和企业受访者联系起
Retail Customer Experience | Retail Customer Experience
Ideas and strategies to help retailers improve the customer experience. Discover the Return On Experience!
retailcustomerexperience.com 是一个专属网站，提供关于零售客户体验领域的重要见解、最佳实践和行业趋势。
该网站由零售专家撰写，涵盖以下主题：
* **客户
Customer Experience Keynote Speaker & Futurist - Blake Morgan
Called "The Queen of Customer Experience" by Meta. Blake is a customer experience keynote speaker, best-selling author, & futurist.
BlakeMichelleMorgan.com 是女演员 Blake Lively 的官方网站。该网站展示了她的最新消息、个人资料和职业